{"id":4204,"date":"2026-04-29T11:42:53","date_gmt":"2026-04-29T11:42:53","guid":{"rendered":"https:\/\/takelakaroa.mg\/?page_id=4204"},"modified":"2026-04-29T12:26:07","modified_gmt":"2026-04-29T12:26:07","slug":"retour-remboursement","status":"publish","type":"page","link":"https:\/\/takelakaroa.mg\/fr\/retour-remboursement\/","title":{"rendered":"Retour et Remboursement"},"content":{"rendered":"\t\t
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Retour et Remboursement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Droit de r\u00e9tractation<\/em><\/strong><\/li><\/ul>

    Le Client dispose d\u2019un d\u00e9lai de 15 jours calendaires pour les produits achet\u00e9s sur le site. Le d\u00e9lai de r\u00e9tractation commence \u00e0 courir \u00e0 partir de la date de r\u00e9ception du produit.<\/p>

    \u00a0<\/p>

    • Comment exercer votre droit de r\u00e9tractation<\/em><\/strong><\/li><\/ul>

      Le Client doit notifier sa d\u00e9cision de r\u00e9tractation au Vendeur avant l\u2019expiration du d\u00e9lai de 15 jours par email : contact@takelakaroa.mg<\/strong><\/p>

      \u00a0<\/p>

      • Retour du produit<\/em><\/strong><\/li><\/ul>

        Le produit doit \u00eatre renvoy\u00e9 au Vendeur dans les 15 jours suivant la notification de la r\u00e9tractation, dans son \u00e9tat d\u2019origine et accompagn\u00e9 de la facture, \u00e0 l\u2019adresse:<\/p>

        \u00a0<\/p>

        KIZUNA.MG,<\/strong><\/p>

        LOT II I 160 B Alarobia<\/strong>, <\/strong>Antananarivo<\/strong><\/p>

        MADAGASCAR<\/strong><\/p>

        Tous les frais associ\u00e9s au retour sont \u00e0 la charge exclusive du Client.<\/p>

        \u00a0<\/p>

        • Conditions de retour<\/em><\/strong><\/li><\/ul>

          Aucun article ne peut \u00eatre retourn\u00e9 s\u2019il a \u00e9t\u00e9 utilis\u00e9, m\u00eame partiellement, s\u2019il manque des \u00e9l\u00e9ments, s\u2019il est endommag\u00e9, tach\u00e9 ou souill\u00e9 par le Client, ou si l\u2019emballage d\u2019origine a \u00e9t\u00e9 ouvert pour les produits scell\u00e9s (pour raisons d\u2019hygi\u00e8ne ou de protection des donn\u00e9es).<\/p>

          \u00a0<\/p>

          • Remboursement<\/em><\/strong><\/li><\/ul>

            Le remboursement sera trait\u00e9 dans un d\u00e9lai de 15 jours \u00e0 compter de la r\u00e9ception du produit retourn\u00e9 par le Vendeur, ou de la preuve d\u2019exp\u00e9dition du produit par le Client.<\/p>

            Le remboursement sera effectu\u00e9 par le m\u00eame moyen de paiement que celui utilis\u00e9 pour la commande initiale, sauf accord expr\u00e8s du Client pour un autre moyen de paiement.<\/p>

            Important<\/strong> : les frais de livraison de la commande initiale ne seront pas rembours\u00e9s (seul le prix du produit est rembours\u00e9).<\/p>

            \u00a0<\/p>

            • Note importante<\/em><\/strong><\/li><\/ul>

              Le simple renvoi du produit sans notification de r\u00e9tractation, ou le refus de la livraison, ne constitue pas une expression suffisante de la volont\u00e9 du Client de se r\u00e9tracter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              Retour et Remboursement Droit de r\u00e9tractation Le Client dispose d\u2019un d\u00e9lai de 15 jours calendaires pour les produits achet\u00e9s sur le site. Le d\u00e9lai de r\u00e9tractation commence \u00e0 courir \u00e0 partir de la date de r\u00e9ception du produit. \u00a0 Comment exercer votre droit de r\u00e9tractation Le Client doit notifier sa d\u00e9cision de r\u00e9tractation au Vendeur […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4204","page","type-page","status-publish","hentry"],"yoast_head":"\nRetour et Remboursement - TAKELAKA ROA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/takelakaroa.mg\/fr\/retour-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retour et Remboursement - TAKELAKA ROA\" \/>\n<meta property=\"og:description\" content=\"Retour et Remboursement Droit de r\u00e9tractation Le Client dispose d\u2019un d\u00e9lai de 15 jours calendaires pour les produits achet\u00e9s sur le site. Le d\u00e9lai de r\u00e9tractation commence \u00e0 courir \u00e0 partir de la date de r\u00e9ception du produit. \u00a0 Comment exercer votre droit de r\u00e9tractation Le Client doit notifier sa d\u00e9cision de r\u00e9tractation au Vendeur […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/takelakaroa.mg\/fr\/retour-remboursement\/\" \/>\n<meta property=\"og:site_name\" content=\"TAKELAKA ROA\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-29T12:26:07+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/retour-remboursement\\\/\",\"url\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/retour-remboursement\\\/\",\"name\":\"Retour et Remboursement - TAKELAKA ROA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/#website\"},\"datePublished\":\"2026-04-29T11:42:53+00:00\",\"dateModified\":\"2026-04-29T12:26:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/retour-remboursement\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/retour-remboursement\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/retour-remboursement\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/takelakaroa.mg\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Retour et Remboursement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/\",\"name\":\"TAKELAKA ROA\",\"description\":\"Plateforme num\u00e9rique de commercialisation et de valorisation de livre jeunesse bilingue\",\"publisher\":{\"@id\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/#organization\",\"name\":\"TAKELAKA ROA\",\"url\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/takelakaroa.mg\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/cropped-Logo-TAKELAKA-ROA-VF-1.webp\",\"contentUrl\":\"https:\\\/\\\/takelakaroa.mg\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/cropped-Logo-TAKELAKA-ROA-VF-1.webp\",\"width\":913,\"height\":912,\"caption\":\"TAKELAKA ROA\"},\"image\":{\"@id\":\"https:\\\/\\\/takelakaroa.mg\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Retour et Remboursement - TAKELAKA ROA","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/takelakaroa.mg\/fr\/retour-remboursement\/","og_locale":"fr_FR","og_type":"article","og_title":"Retour et Remboursement - TAKELAKA ROA","og_description":"Retour et Remboursement Droit de r\u00e9tractation Le Client dispose d\u2019un d\u00e9lai de 15 jours calendaires pour les produits achet\u00e9s sur le site. 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