{"id":4204,"date":"2026-04-29T11:42:53","date_gmt":"2026-04-29T11:42:53","guid":{"rendered":"https:\/\/takelakaroa.mg\/?page_id=4204"},"modified":"2026-04-29T12:26:07","modified_gmt":"2026-04-29T12:26:07","slug":"retour-remboursement","status":"publish","type":"page","link":"https:\/\/takelakaroa.mg\/en\/retour-remboursement\/","title":{"rendered":"Returns and Refunds"},"content":{"rendered":"
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Returns and Refunds<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Right of Withdrawal<\/em><\/strong><\/li><\/ul>

    The client has 15 calendar days to withdraw from purchases made on the website. This period begins on the date the product is received.<\/p>

    \u00a0<\/p>

    • How to exercise the right of withdrawal<\/em><\/strong><\/li><\/ul>

      The Client must notify the seller of their decision to withdraw before the expiration of the 15-day\nperiod by email at: contact@takelakaroa.mg<\/strong><\/p>

      \u00a0<\/p>

      • Return of Products<\/em><\/strong><\/li><\/ul>

        The product must be returned within 15 days of the withdrawal notification, in its original condition\nand accompanied by the invoice, to the following address:<\/p>

        \u00a0<\/p>

        KIZUNA.MG,<\/strong><\/p>

        LOT II I 160 B Alarobia<\/strong>, <\/strong>Antananarivo<\/strong><\/p>

        MADAGASCAR<\/strong><\/p>

        All return costs are borne exclusively by the Customer.<\/p>

        \u00a0<\/p>

        • Return conditions<\/em><\/strong><\/li><\/ul>

          No item may be returned if it has been used even partially, is incomplete, damaged, stained, or soiled\nby the Client, or if the original packaging of sealed products has been opened (for hygiene or data\nprotection reasons).<\/p>

          \u00a0<\/p>

          • Refunds<\/em><\/strong><\/li><\/ul>

            Refunds will be processed within 15 days from receipt of the returned product by the Seller or from\nproof of shipment provided by the Client.<\/p>

            Refunds will be issued using the same payment method as the original transaction unless otherwise\nagreed by the client.<\/p>

            Please note<\/strong> : initial delivery costs are non-refundable (only the product price will be refunded).<\/p>

            \u00a0<\/p>

            • Important notice<\/em><\/strong><\/li><\/ul>

              Returning a product without prior withdrawal notification, or refusing delivery, does not constitute a\nvalid expression of the Client\u2019s intent to withdraw.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

              Retour et Remboursement Droit de r\u00e9tractation Le Client dispose d\u2019un d\u00e9lai de 15 jours calendaires pour les produits achet\u00e9s sur le site. Le d\u00e9lai de r\u00e9tractation commence \u00e0 courir \u00e0 partir de la date de r\u00e9ception du produit. \u00a0 Comment exercer votre droit de r\u00e9tractation Le Client doit notifier sa d\u00e9cision de r\u00e9tractation au Vendeur […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4204","page","type-page","status-publish","hentry"],"yoast_head":"\nRetour et Remboursement - TAKELAKA ROA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/takelakaroa.mg\/en\/retour-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retour et Remboursement - TAKELAKA ROA\" \/>\n<meta property=\"og:description\" content=\"Retour et Remboursement Droit de r\u00e9tractation Le Client dispose d\u2019un d\u00e9lai de 15 jours calendaires pour les produits achet\u00e9s sur le site. 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Le d\u00e9lai de r\u00e9tractation commence \u00e0 courir \u00e0 partir de la date de r\u00e9ception du produit. \u00a0 Comment exercer votre droit de r\u00e9tractation Le Client doit notifier sa d\u00e9cision de r\u00e9tractation au Vendeur […]","og_url":"https:\/\/takelakaroa.mg\/en\/retour-remboursement\/","og_site_name":"TAKELAKA ROA","article_modified_time":"2026-04-29T12:26:07+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/takelakaroa.mg\/fr\/retour-remboursement\/","url":"https:\/\/takelakaroa.mg\/fr\/retour-remboursement\/","name":"Retour et Remboursement - TAKELAKA ROA","isPartOf":{"@id":"https:\/\/takelakaroa.mg\/fr\/#website"},"datePublished":"2026-04-29T11:42:53+00:00","dateModified":"2026-04-29T12:26:07+00:00","breadcrumb":{"@id":"https:\/\/takelakaroa.mg\/fr\/retour-remboursement\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/takelakaroa.mg\/fr\/retour-remboursement\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/takelakaroa.mg\/fr\/retour-remboursement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/takelakaroa.mg\/"},{"@type":"ListItem","position":2,"name":"Retour et Remboursement"}]},{"@type":"WebSite","@id":"https:\/\/takelakaroa.mg\/fr\/#website","url":"https:\/\/takelakaroa.mg\/fr\/","name":"TAKELAKA ROA","description":"Plateforme num\u00e9rique de commercialisation et de valorisation de livre jeunesse bilingue","publisher":{"@id":"https:\/\/takelakaroa.mg\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/takelakaroa.mg\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/takelakaroa.mg\/fr\/#organization","name":"TAKELAKA ROA","url":"https:\/\/takelakaroa.mg\/fr\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/takelakaroa.mg\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/takelakaroa.mg\/wp-content\/uploads\/2026\/01\/cropped-Logo-TAKELAKA-ROA-VF-1.webp","contentUrl":"https:\/\/takelakaroa.mg\/wp-content\/uploads\/2026\/01\/cropped-Logo-TAKELAKA-ROA-VF-1.webp","width":913,"height":912,"caption":"TAKELAKA ROA"},"image":{"@id":"https:\/\/takelakaroa.mg\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/takelakaroa.mg\/en\/wp-json\/wp\/v2\/pages\/4204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/takelakaroa.mg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/takelakaroa.mg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/takelakaroa.mg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/takelakaroa.mg\/en\/wp-json\/wp\/v2\/comments?post=4204"}],"version-history":[{"count":10,"href":"https:\/\/takelakaroa.mg\/en\/wp-json\/wp\/v2\/pages\/4204\/revisions"}],"predecessor-version":[{"id":4215,"href":"https:\/\/takelakaroa.mg\/en\/wp-json\/wp\/v2\/pages\/4204\/revisions\/4215"}],"wp:attachment":[{"href":"https:\/\/takelakaroa.mg\/en\/wp-json\/wp\/v2\/media?parent=4204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}